That doesn’t even get into the terrible shopping experience, like severe shortage of available basics and no in way to request in-stock notifications. I hate the location of the back and forward down below, Im constantly clicking in the wrong spot and have to start all over. Want to scroll items and skim? Well if click into and click back and you go all the way back to the top. Updating items within the cart is not possible, and accidentally or even intentionally put the same item in your cart… it doesn’t merge together quantities… it lists them separately so it’s hard to tell how many of an item you have and you have to click back into the item to change the quantity. I’ll stick primarily reviewing to the app, which is at best cumbersome to use. It absolutely baffles me that a brand like VS has such terrible customer/user experience after so many decades in business. Plus, easily manage all your Victoria’s Secret Gift & E-Gift Cards in one place. Now all qualifying promotions automatically apply so you’ll never miss an offer. Plus, get first dibs on app-only shopping deals, along with updates on the latest in-store & online offers.ĮFFORTLESS SHOPPING, NOW WITH OFFERS AUTOMATICALLY APPLIED TO CART L Brands stock was up nearly 4 percent to more than $45 on Thursday morning, likely on excitement over the planned spinoff.Welcome to the Victoria’s Secret app, your on-the-go destination for the world’s most famous bras, panties, lingerie, sportswear, swimsuits, beauty, accessories and more.ĭon’t miss the latest from our signature collections and designer picks from brands we love -like Leonisa, Bluebella and For Love & Lemons and discover new swimwear from VS, Beach Riot, Baobab, Vitamin A, and Frankie’s Bikinis.įind exactly what she wants for every special occasion and holiday with our beauty, accessory, pajama, and loungewear collections.Īpp features include exclusive Cardmember moments, sneak peeks & in-store events. But under Burgdoerfer’s leadership the lingerie company, “is viewed as an asset worth anywhere from $1 to $5 billion.” “Investors viewed Victoria’s Secret as a $1 to $3 billion liability one year ago, which is why they wanted the brand jettisoned at all costs,” Siegel said. The company also said on Thursday that it’s raising its guidance for the fourth quarter due to strong sales trends in January.īMO analyst Simeon Siegel agreed that Victoria’s Secret appears to have turned a corner since Burgdoerfer took charge, after L Brands longtime CEO Les Wexner retired amid criticisms of his ties to pedophile Jeffrey Epstein. He will be missed, and we appreciate that he will remain with the business to see us through the planned separation process.”īurgdoerfer said he will remain CFO until the Victoria Secret business is spun off as a separate company, likely sometime by August the company said. “In the last nine months, he has led the turnaround of the Victoria’s Secret business in addition to continuing to lead L Brands’ finance organization as CFO. “The Board and I are extremely grateful to Stuart for his leadership during his 20-year career at L Brands,” said Sarah Nash, chair of L Brands’ board.

Martin Waters, currently CEO of Victoria’s Secret lingerie, has been promoted to CEO of the Victoria’s Secret business effective immediately and will report to L Brands’ CEO Andrew Meslow. Stuart Burgdoerfer, the longtime CFO of the company’s parent, L Brands, had served as interim CEO of Victoria’s Secret for the past nine months and has helped steer sales upward despite the pandemic by streamlining its product offerings and widening the customer base, including through plus-sized models.īurgdoerfer, 57, told the company’s board in January that he wants to retire after a 20-year career with the Columbus, Oh-based company, L Brands said in a statement on Thursday. Victoria’s Secret’s interim CEO is stepping down in the middle of a turnaround of the troubled lingerie company.

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